Privacy Policy

This Privacy Policy (the “Privacy Policy”) sets forth a description of practices related to personal information collection and use by Pollux Wine, LLC, (“Pollux” or the “Company”). This Privacy Policy applies to the operations of the Company and www.PolluxWine.com (the "Website"). By accessing the Website and providing us with personal information, you agree to be bound by this Privacy Policy. This Privacy Policy operates in addition to the Terms & Conditions governing your use of the Website.

1. How Personal Information Is Used

Pollux collects personal information for the following purposes: (1) to process and fulfill your purchase(s); (2) to respond to your inquiries and fulfill your requests; (3) to track the status of your purchase(s); (4) to send you information by email, postal mail, telephone, and other means about the Website, the Company, or our products and services; (5) to help us improve the customer experience by improving our product and service offerings, and by responding to customer preferences; (6) to enhance your overall Website experience by improving the appearance, functionality, and overall user experience of the Website; and (7) to analyze trends and statistics in connection with the Company and Website.

2. Personal Information Collected by Pollux

No registration or account is required to access the Website. You must register for an account in order to purchase goods from Pollux using the Website, and registration involves the collection of personal information, which is information that identifies you as a specific individual. During the registration process, Pollux collects the following personal information: age, name, shipping address, telephone number, email address, billing and account information, and credit and/or debit card information. Registration also requires the creation of an account password, which may contain personal information. Pollux does not store any of your credit and/or debit card information on our server. All credit and/or debit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-compliant network.

3. Modifying Account Information

You can modify and/or delete personal information by logging into your Website account, and editing the information as it exists in our system. We encourage you to have complete contact information stored in your account in order to for the Company to contact you regarding any orders or to respond to any inquiries.

4. Sharing Personal Information with Third Parties

Pollux may share personal information with third-party service providers, which provide services such as payment processing, order fulfillment, IT service and infrastructure, customer service, email, and other similar services.

5. Other Information Collected

Pollux also collects some information that does not identify you as a specific individual, such as browsing information collected through “cookies” and other non-personally identifiable information that is used to analyze how visitors use our Site. “Cookies” are small pieces of information that are sent to your computer's hard drive while you view a website. Cookies allow a web server to transfer data to a device for recordkeeping and other purposes. We use cookies and other technologies to, among other things, enhance your experience and facilitate your ongoing access to and use of the Site. Cookies can be removed simply by following your Internet browser's help file directions. In order to use our services, your web browser must accept Cookies. If you choose to disable Cookies, some features of our Site may not work properly and may not be available to you.

6. Privacy Policy of Third Parties

The Website may provide you with links or other access to other websites, services, products, or content of third parties. Pollux makes no representations regarding the policies and practices of third parties, and this Privacy Policy does not apply to any third party websites, services, products, or content. You are responsible for reviewing the privacy policy of any third parties.

7. Revisions to Privacy Policy

Pollux may, in its sole discretion, revise the Privacy Policy from time to time and it is your responsibility to review the Privacy Policy each time you access or purchase from this Website. Your continued use of the Website or purchase of any product from us through the Website after such revisions are posted will constitute your agreement to such changes.

8. Jurisdiction

The Privacy Policy shall be governed by and construed in accordance with the laws of California, without regard to conflicts of laws provisions. You irrevocably consent to the jurisdiction of the appropriate courts located in the state of California for any action arising from or relating to the Privacy Policy or your browsing or use of this Website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact Pollux by email at support@polluxwine.com.

10. Effective Date

This Privacy Policy is effective as of April 6, 2016. This Privacy Policy was last updated April 6, 2016.