1. How Personal Information Is Used
Pollux collects personal information for the following purposes: (1) to process and fulfill your purchase(s); (2) to respond to your inquiries and fulfill your requests; (3) to track the status of your purchase(s); (4) to send you information by email, postal mail, telephone, and other means about the Website, the Company, or our products and services; (5) to help us improve the customer experience by improving our product and service offerings, and by responding to customer preferences; (6) to enhance your overall Website experience by improving the appearance, functionality, and overall user experience of the Website; and (7) to analyze trends and statistics in connection with the Company and Website.
2. Personal Information Collected by Pollux
No registration or account is required to access the Website. You must register for an account in order to purchase goods from Pollux using the Website, and registration involves the collection of personal information, which is information that identifies you as a specific individual. During the registration process, Pollux collects the following personal information: age, name, shipping address, telephone number, email address, billing and account information, and credit and/or debit card information. Registration also requires the creation of an account password, which may contain personal information. Pollux does not store any of your credit and/or debit card information on our server. All credit and/or debit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-compliant network.
3. Modifying Account Information
You can modify and/or delete personal information by logging into your Website account, and editing the information as it exists in our system. We encourage you to have complete contact information stored in your account in order to for the Company to contact you regarding any orders or to respond to any inquiries.
4. Sharing Personal Information with Third Parties
Pollux may share personal information with third-party service providers, which provide services such as payment processing, order fulfillment, IT service and infrastructure, customer service, email, and other similar services.
5. Other Information Collected
9. Contact Us
10. Effective Date